Service Terms Overview

Orders are created from intake draft data and package selection, then paid through secure Stripe checkout.

Research workflow begins only after payment confirmation is received.

Each package defines its own research depth, turnaround target, and output format.

All deliverables are informational diligence reports and do not create attorney-client or title-insurer relationships.

SLA windows are targets, not guarantees, and may be affected by record availability or workload.

Rush work is accepted only when capacity permits and is explicitly shown at selection time.

Reports are delivered as PDF artifacts inside authenticated customer dashboard access.

If a delivery issue occurs, support handles resolution based on order records and fulfillment history.